Terms of Use

These terms and conditions become effective immediately after you purchase a product or service. You must agree the following terms and conditions before you buy any of our products or services. Violations of the Terms of Service will result in the suspension or termination of your services.

Unacceptable material on all services purchased from HOSTNEVERDIE Web Hosting include:
  • 1.1 Web site considered harmful to the royal institution or the religious instituions is strictly prohibited.
  • 1.2 Any site found to host pornography or linking to pornography will be suspended immediately without notice.
  • 1.3 Web site related to bittorent, tracker, pirate software, Hacker, Warez, Crack, Backdoor, Phishing, Trojan, Virus, Worm, or other Malware is strictly prohibited.
  • 1.4 Gambling related websites are strictly prohibited.
  • 1.5 Offering video and/or audio streaming or downloads, MP3 Files, Games and shareware is not permitted on any HOSTNEVERDIE server.
  • 1.6 Hacking, which includes, for example penetrating or attempting to access, without authorization, another computer or network. Port scans, stealth scans, and fraudulent credit card phishing techniques are also prohibited.
  • 1.7 Hosting of files or other data that infringes on another's copyright or other intellectual property rights. Uploading or linking to any content that violates another's right of publicity or privacy.
  • 1.8 Distributing hate speech, or any other content that is obscene, abusing, which could be considered libelous and defamatory.
  • 1.9 Web site that violates the Computer Crime Act B.E.2550 (Thailand).
  • 1.10 Spamming, or sending of bulk unsolicited email. We maintain a strict policy on spamming, which includes the sending of unauthorized commercial messages by use of our services, or by maintaining an open SMTP connection. We reserve the right to refuse or terminate service based on reasonable indications that you are engaged in spamming of any sort.
  • 1.11 We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.

Unacceptable material on all Shared and Reseller servers include:
  • 2.1 Web site offering Free Hosting, Free Web Space, Free Blog, Free Webboard, Free Image Hosting, Free File Hosting , Free Email is prohibited. Paid offering for these type of service is also prohibited.
  • 2.2 Web site offering resources from the system such as e-mail, web space, and database to other people is prohibited.
  • 2.3 Hosting large amounts of data not specifically tied (linked) to your hosting account. HOSTNEVERDIE encourages users looking for file storage/backup solutions to seek other services that specialize in this.
  • 2.4 Web spider or indexer (including Google Cash / AdSpy)

Unacceptable material on all VPS servers, Dedicated Servers and Colocation Servers include:
  • 3.1 Run any bit torrent application, tracker, or client. Peer-to-peer activities are also prohibited.
  • 3.2 Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
  • 3.3 Run any types of Camfrog Servers.

Unacceptable material on all VPS servers include:
  • 4.1 Use I/O intensive applications which adversely affect normal server operations.
  • 4.2 Exceed a 15 minute load average greater than two (2) times the amount of CPU cores given.

Agreement between Customer and Service Provider
  • 5.1 HOSTNEVERDIE reserves the right to cancel the order if the data you have provided is incorrect.
  • 5.2 Domain name can not be renamed. You have to buy a new one if you wish to change the name.
  • 5.3 Customers have the right to register/transfer free domain name for some hosting packages that include a free domain name for 1 month after the package is purchased. After 1 month the promotion is not valid and your must pay for the domain.
  • 5.4 We will attempt to provide the services within 24 hours after you have paid for them.
  • 5.5 We contact you by email. In case you lost your email, we may ask information to continue servicing you such as passport.
  • 5.6 HOSTNEVERDIE reserves the right to temporary suspend your account if the account exceed quota or traffic specified in the packages. For this matter you must contact our sales to upgrade your packages.
  • 5.7 We reserves the right to temporary suspend your service if you have not paid for them according to the billing cycle. After 1 month, if you still have not paid for the service may result in deletion for your data which is not recoverable.
  • 5.8 The use of more than 50,000 inodes on any shared account may potentially result in suspension. This Agreement shall apply to only Shared Web Hosting Service.
  • 5.9 HOSTNEVERDIE reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice if excessive resources are consumed. An appropriate refund will be provided if we cancel your service. This Agreement shall apply to all services including Dedicated Servers and Co-location Services.
  • 5.10 Dedicated Servers or Colocation Servers that consumed excessive bandwidth must use DirectNetwork Port instead of Share Switch. This Agreement shall apply to Dedicated Servers and Co-location Services.
  • 5.11 Website Files , Email Files , Database Files, or any file hosted on the server that is infected with computer virus will be removed automatically without notice. This Agreement shall apply to only Shared Web Hosting Service.
  • 5.12 Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. HOSTNEVERDIE is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on HOSTNEVERDIE servers. This Agreement shall apply to all services except Dedicated Servers and Co-location Services where you must design and implement your own backup system.
  • 5.13 Web design, web development, or programming support are not covered in all hosting packages.
  • 5.14 The free domain name that come with some hosting packages can not be exchanged for discount.
  • 5.15 HOSTNEVERDIE gives you an unconditional 15-day money back guarantee on shared hosting, reseller, and VPS solutions for any customer. After these 15 days the products are not refundable.
  • 5.16 No refund will be given if cancellation notice is received after the trial period.
  • 5.17 You may not reproduce, republish, or distribute any of our copyright information in anyway without prior consent.
  • 5.18 HOSTNEVERDIE reserves the right to revise its policies at any time without notice.

Money back Guarantee/Refund Policy
  • 6.1 Violations of the Terms of Service will waive the refund policy.
  • 6.2 Money back guarantee is valid to 15 days after you purchase our service.
  • 6.3 Customers must specify a reason for refund request.
  • 6.4 Refund does not apply to setup fees, domain name purchases, or bank transfer fee.
  • 6.5 Your website will be suspended after you request for refund.
  • 6.6 Refund will be provided within 1-2 weeks after refund have been requested.

ส่วนหนึ่งของลูกค้าที่ไว้วางใจในบริการ โฮสติ้ง คุณภาพจาก HOSTNEVERDIE Web Hosting